Certification is customer service
Our certifications are a confirmation of the improvement of the organization and the efficiency of our customers and an increase of the legal certainty in their fields of activity. We see ourselves not to be merely formal surveyors but as providing our customers with room to manoeuvre when applying standards, regulations and directives.
Our auditors and surveyor are gladly prepared to face this challenge.
The following business principles are our benchmark for daily activities:
- achieving high customer satisfaction through flexibility, speed and quality of our work
maintaining impartiality during certification activities
- constantly promoting the awareness of quality, environmental and security issues
- highly-qualified and motivated staff (own staff and external staff)
- cost savings through efficient workflow
- regular check-ups and adaptation of both our management system and the relevant documentation.